rt77's Privacy Policy

1. Introduction & Scope

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rt77 is a trusted online betting and casino platform, committed to providing a safe and enjoyable gaming experience for players in Bangladesh. This privacy policy ("Policy") describes how rt77 collects, processes, stores, and protects the personal information of users of our website (https://rt77.bar) and related services ("Platform").

This policy applies to all registered and unregistered users of rt77 who access the platform through any device or browser. By using the platform, you explicitly consent to the data processing practices described in this policy.

2. What Information We Collect

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rt77 collects various types of information from different sources. The details are outlined below:

2.1 Registration & Account Information

When you open an account on rt77 or use our services, we may collect the following information:

• Your full name, date of birth, and gender
• Valid email address and mobile number
• Residential address and nationality details
• A copy of your national ID card or passport for identity verification (where applicable)
• Your preferred username and password (encrypted)

2.2 Financial & Payment Information

rt77 collects payment-related information to process deposits and withdrawals. We handle transactions using reliable payment methods available in Bangladesh — bKash, Nagad, Rocket, Upay, and bank transfer. Only the necessary details, such as mobile banking numbers or bank account information, are collected during payment processing. Full card numbers or bank PINs are never stored.

2.3 User Behaviour & Technical Information

When you use the rt77 platform, certain technical information is collected automatically:

• IP address, browser type and version
• Device information (operating system, screen resolution)
• Page visits, click patterns, and session duration
• Referral URL and exit path
• Data obtained from cookies and similar tracking technologies

2.4 Communication & Support Information

When you contact our support team via live chat or email, a record of that conversation is stored. This is used to improve service quality, resolve complaints, and prevent fraud.

3. Purpose of Using Information

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rt77 uses the collected information for the following legitimate purposes:

• Account Management: Registration, login, identity verification, and account security
• Service Delivery: Game access, betting features, bonuses, and promotional offer management
• Financial Transactions: Processing deposits and withdrawals, fraud monitoring
• Customer Support: Prompt and effective resolution of your questions and complaints
• Platform Improvement: Analysing user experience and improving service quality
• Legal Compliance: Adhering to applicable laws and regulatory requirements
• Responsible Gaming: Identifying risky behaviour and providing support

4. Sharing Information & Third Parties

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rt77 never sells your personal information to advertisers or unauthorised third parties. However, information may be shared in certain circumstances:

4.1 Service Partners

Limited information is shared with payment processors (bKash, Nagad, Rocket, Upay, bank transfer), software providers, and technology partners to operate our services. These partners work under strict confidentiality agreements and may only use the information for specified purposes.

4.2 Legal Obligations

If there is a court order, government directive, or a lawful request from a law enforcement agency, rt77 may be required to provide information in compliance with applicable law. In such cases, we will make reasonable efforts to notify you, where legally permissible.

4.3 Fraud Prevention

To prevent financial fraud, money laundering, or other illegal activities, rt77 may share limited information with relevant authorities or industry partners.

5. Cookies & Tracking Technologies

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The rt77 platform uses cookies and similar tracking technologies. Cookies are small files stored in your browser that help improve the site's functionality.

• Essential Cookies: Required to maintain login sessions and ensure security
• Functional Cookies: Used to remember your preferences such as language and display settings
• Analytics Cookies: Help monitor platform usage and improve services

You can control or delete cookies at any time through your browser settings. However, disabling certain essential cookies may affect some platform functionality.

6. Data Retention & Security

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6.1 Data Retention Period

rt77 retains your personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required to comply with legal obligations. Even after your account is closed, some information may be retained for a defined period for legal compliance and dispute resolution.

6.2 Data Security Measures

rt77 has implemented industry-standard security measures to protect your information:

• SSL/TLS Encryption: All data transmissions are secured with strong encryption
• Password Hashing: Account passwords are never stored directly — they are always kept in encrypted hash form
• Access Controls: Only authorised personnel can access personal information
• Regular Security Reviews: Regular audits are conducted to identify potential vulnerabilities
• Firewall & Intrusion Detection: Active monitoring systems to prevent cyber attacks

While rt77 is committed to maintaining security, no digital system is entirely risk-free. You are therefore also encouraged to take responsibility for keeping your account details confidential.

7. Your Rights

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As a user of the rt77 platform, you have the following rights:

7.1 Right to Access Information

You may request details of the information rt77 holds about you at any time. We are obliged to provide that information within a reasonable timeframe.

7.2 Right to Correct Information

If any information in your account is incorrect or incomplete, you may correct it through our support team.

7.3 Right to Delete Information

In certain circumstances, you may request the deletion of your personal information. However, some information may be retained for a defined period due to legal obligations.

7.4 Right to Object to Processing

For specific reasons, you may object to the processing of your information. We will review each request carefully before making a decision.

7.5 Right to Withdraw Consent

If you have previously consented to specific data processing, you may withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of processing carried out prior to the withdrawal.

8. Protection of Minors

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rt77 is strictly not intended for anyone under the age of 21. We do not knowingly collect personal information from minors. Age is verified during the registration process, and if we become aware that a minor has opened an account, that account will be closed immediately and the collected information will be deleted.

If a parent or legal guardian believes their child has registered on the rt77 platform, please contact our support team immediately.

9. International Data Transfers

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The technical infrastructure used to operate rt77 may run on servers located in various geographical regions. For any data transfers, rt77 ensures that all transfers are carried out with appropriate safeguards in place and that data protection standards are maintained.

10. Policy Changes

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rt77 may update this privacy policy from time to time. For any significant changes, we will notify you through a clear notice on the platform. Continuing to use the platform after changes have been made will be considered as acceptance of the updated policy.

We recommend that you visit this page regularly and read the latest version.

11. Responsible Gaming & Data Protection

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As part of rt77's responsible gaming policy, we monitor users' gaming behaviour. This information is used solely to identify risky behaviour and provide timely support. If you are concerned about your gaming habits, please visit our Responsible Gaming page.